All Systems Operational
Gate 2025 Operational
90 days ago
99.99 % uptime
Today
Payment API Operational
90 days ago
99.99 % uptime
Today
Payment Page Operational
90 days ago
99.99 % uptime
Today
Processing Center Operational
90 days ago
99.96 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 20, 2021

No incidents reported today.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021
Resolved - Dear Merchant,

Following up on previous communication, please kindly be informed that all of our data centres are now back to being fully operational. The temporary issue has been successfully resolved at 14:10 (GMT+3), and all of the transactions are being processed as usual.

Thank you for your attention and understanding!

Please do not hesitate to contact us at support@ecommpay.com in case of any further questions.

Best regards,

ECOMMPAY
Oct 17, 11:35 UTC
Investigating - We trust this message finds you well.

Please be informed that we have identified temporary technical issues with one of our data centres.

We are treating this as a high priority, and our team is proactively working to resolve the issue as soon as possible.

We shall endeavour to immediately provide you with an update once more information is available.

In the meantime, we thank you for your patience and understanding and please do not hesitate to contact us at support@ecommpay.com if you have any further queries that we will be happy to assist you with.

Best regards,

ECOMMPAY
Oct 17, 11:08 UTC
Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021
Resolved - This incident has been resolved.
Oct 10, 03:39 UTC
Investigating - We inform you that starting from 04:00 (GMT + 3), you can observe an increase in the number of unsuccessful transactions when making deposits using the 3Ds protocol.
Oct 10, 01:43 UTC
Completed - The scheduled maintenance has been completed.
Oct 10, 01:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 01:00 UTC
Scheduled - We inform you that on October 10, 2021, in the period from 04:00 to 04:15 (GMT + 3), we are planning to carry out technical maintenance on the side of card acquiring. During the specified period, short-term interruptions are possible for a total of up to 2 minutes for 3D Secure protocol operations.

We apologize for any inconvenience this may cause.
Oct 7, 15:54 UTC
Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021

No incidents reported.

Oct 6, 2021
Resolved - This incident has been resolved.
Oct 6, 16:53 UTC
Investigating - We inform you that on our side, in the period from 19:14 to 19:18 (GMT+3), you may have observed problems with the processing of transactions. The reason was technical problems at one of the data centers. Starting at 19:19, the problems were resolved and all types of operations began to be processed as usual.
Thank you for your attention and understanding!

Please do not hesitate to contact us at support@ecommpay.com in case of any further questions.
Oct 6, 16:52 UTC